SAV : exchange and refund
According to French law, in accordance with Article L.121-16 and following of the Consumer Code, you have a period of 7 days to retract.
Provided that the product is in perfect condition, still packed, we give you the opportunity to return the item. In all cases, the return shipping are the responsibility of the customer and the return will be a refund of the returned merchandise or Donera rise to a credit.
How to return for exchange / get / refund:
Simply return the item in collissimo. Please note on a sheet of your order number, reason for return and whether you want an exchange / get / refund, slide the sheet in the return package.
If you have any questions you can reach us by mail:
or by phone at +33 677 85 82 43
The return address is:
40120 Bourriot Bergonce